Qont has introduced its Enquire-to-Purchase (ETP) & Purchase Review Policy, governed by the laws of the United States with Delaware as the exclusive jurisdiction. The policy establishes a pre-purchase review process for Qont hardware and primary products before the company accepts payment. The intent is to reduce failed orders and ensure suitability and delivery feasibility prior to transaction.
Purpose and Customer Protection
The ETP process is designed to confirm product availability and configuration suitability, verify delivery region eligibility and logistics constraints, prevent failed or misdirected orders, reduce customer purchasing errors, and improve communication prior to transaction. Qont is implementing ETP to ensure customers receive what they intend to purchase before funds are accepted. The policy is positioned as a protection mechanism for both customers and the business.
Not KYC, Not Identity Verification
The ETP process is a pre-purchase review mechanism and is not a regulatory KYC procedure, background screening process, identity verification program, credit assessment, or compliance audit. Qont states it does not use automated background databases or third-party verification tools as part of ETP. The review is designed to remain light and purpose-specific.
Business Review and Outcomes
For business and organisational enquiries, Qont may conduct light due diligence using publicly available information to confirm general legitimacy, such as basic existence checks and public website or registry review. Following review, Qont may approve an enquiry and issue a quotation or payment request, request clarification or corrections, place the enquiry on hold, or decline to proceed. Submission of an enquiry does not obligate Qont to sell, and does not obligate the customer to purchase.
Expanding as a Default Purchasing Model
Qont plans to use ETP across most, and eventually all, of its hardware and most products in general. The company notes that the approach may reduce conversions in the short term, but prioritises operational safety, customer protection, and delivery feasibility. ETP is intended to support a controlled rollout process with targeted, quick turnaround on enquiries.
CEO Statement
“this isn’t really about gatekeeping anything this is about making sure our customers is getting what they want and making sure we can do it for them before we accept any money, this is apart of our mission for a non-greedy and compliant company where our goal is not to collect cash our goal is to provide great risk computers.”
Qont will continue refining the ETP process as part of its broader operational controls for hardware delivery, regional availability, and purchase readiness.