Diagnostics Support
Diagnostics Support is the central hub for all service pathways across Qont. It is the place where customers book diagnostics, request repairs and manage service needs for every Qont system. The page connects all divisions of Qont into one structured support environment and provides direct guidance for Portable Risk Intelligence systems, hardware and retail devices.
Full diagnostics across the Qont ecosystem
Diagnostics Support can be used for any Qont product or platform. Customers can book diagnostics for PRI Cloud, PRI Engines, FibreRack hardware and all QOS retail devices. The service also supports account and billing diagnostics for customers who need structured help with their Qont access. This creates a single location for any diagnostic request across the company and keeps all service tasks aligned with Qont’s engineering teams.
Guided repair pathways for hardware and devices
Diagnostics Support includes repair booking pathways for hardware and retail devices. Customers can schedule diagnostics, request service and follow structured repair flows for FibreRack or QOS models. The system ensures that every repair request is processed through a controlled channel and receives the correct assessment. All diagnostic bookings link directly to the teams that manage Qont’s hardware and software servicing programs.
Designed for all customers
Diagnostics Support is built for anyone who uses Qont products. It covers cloud environments, on site hardware, retail devices and customer accounts. The page exists to give people a direct and reliable path into service, regardless of which Qont system they operate. It supports customers who need a simple check, a full diagnostic booking or structured repair assistance.
A unified service platform
Qont developed Diagnostics Support as a unified platform that connects all service and diagnostics under one program. It is built with the same engineering focus that defines Qont’s technologies and provides a stable place for customers to resolve issues, book assessments and manage their account. The platform supports long term reliability across all parts of the Qont ecosystem.
